Services & Solutions

Human Capital Solutions : Training & Development

NCFE-Certification Partner

In February 2018, Smart Trends International signed a strategic partnership with NCFE (UK) to develop specially-tailored technical and vocational training courses for the ASEAN region. The partnership also saw the establishment of Smart Trends International (Lanka) in partnership with the Vocational Training Authority of Sri Lanka and the signing of a similar agreement with  Van Lang International Training Centre, Vietnam.

NCFE is a leading UK based vocational Awarding Organisation that develops nationally recognised qualifications, as well as providing accreditation for your in-house training and the continued professional development of  your people.

Established in 1848

  • Before 1990 NCFE was the Northern Council for Further Education
  • NCFE is a registered educational charity
  • 400,000 learners a year in the UK and worldwide
  • 2000 school and college customers; as well as employers and other training providers

Over 500 regulated qualifications in the following sectors:

  • Business
  • Education and Training
  • Hospitality and Catering
  • Information & Communication Technology (ICT)
  • Management & Leadership
  • Skills for Work (including vocational)
  • Sport, Exercise and Fitness


Business Administration and Management

  • Business Administration
  • Customer Service

Catering and Hospitality

  • Creative Craft (Cookery)
  • Food and Cookery
  • Customer Service in Hospitality, Leisure, Travel and Tourism
  • Cleaning Knowledge and Skills


  • Retail Knowledge
  • Business and Enterprise
  • Customer Service

Information and  Communication Technology

  • Database Software
  • Presentation Software
  • Personal Information Management Software

Health and Social Care

  • Preparing to Work in Adult Social Care
  • Introduction to Health, Social Care and Children’s and Young People’s Setting
  • Health and Social Care
  • Understanding Working in the Health Sector

Sport, Public Services and Travel

  • Sport
  • Improving Personal Exercise, Health and Nutrition
  • Exercise Studies
  • Occupational Studies Suite
  • Personal Development for the Outdoor Industry

Health and Social Care

  • Preparing to Work in Adult Social Care
  • Introduction to Health, Social Care and Children’s and Young People’s Setting
  • Health and Social Care
  • Understanding Working in the Health Sector

Transport, Engineering and Construction

  • Renewable Energy Awareness
  • Engineering
  • Exploring the Aviation Industry
  • Warehousing and Storage
  • Principles of Carrying and Delivering Goods by Road
  • Health and Safety for Construction

Corporate Training

Quality Management / Motivation :

  • ISO 140001 & ISO 9001
  • Emotional Intelligence
  • Strategic Leadership
  • Ultimate Leaders workshops
  • Effective Project Management
  • Leadership for High performance
  • Business Strategy Workshop for senior managements
  • Transformational Leadership during Challenging Times
  • 7 Leadership Skills for Effective Managers & Supervisors


  • Change Management
  • Creative Thinking
  • Communication Skills
  • Problem management and Decision Making
  • Time Management

Skill Set Development Programs

IT Industry :

  • Certified Java Associate ( Oracle Certified Associate) – Oca
  • ITIL certification with Essentials , Transition and RCV
  • ITIL Certification with Data Center Professional & CompTIA Security+ Course
  • International Certified Professional Service Desk Analyst
  • ITIL Foundation certification & Service Desk Essentials

Hospitality Industry

  • Professional Certificate in Housekeeping
  • Professional Certificate in Front Office
  • Professional Certificate in Food & Beverages

Technical Training Programs

Oil & Gas Industry

  • Structural Design for Oil and Gas Industry*
  • Petroleum Industry Management Onshore and Offshore) Oil and Gas Industry Technology – Scaffold Level 1*
  • Scaffolding Planning, Design and Fabrication for Oil and Gas Industry @ Scaffold Level 2*

DOSH Certified Skill Program*

Manufacturing / Construction Industry

  • Professional Certificate in Welding for Oil & Gas Industry *
  • Professional Certificate in Pipeline & Piping Materials Design *
  • Professional Certificate in Design & Manufacturing in Aerospace Industry *
  • Professional Certificate – Crane Operator *
  • Factory Operator
  • Skilled workers (various) *

DOSH Certified Skill Program*

Soft Skills In Manufacturing

  • Manufacturing Planning & Organizing
  • Utilizing Quality Control for Problem Solving
  • Competency – Iceberg Model
  • Technical manpower planning and productivity optimization
  • OEE the 6 Big Losses (Equipment, Speed, Yield, Stoppages, Adjustment, Rework
  • Management by Objective – Setting KPI’s & Goals
  • Situational Leadership – Knowing Your Limits – Cross Functional Teamwork
  • Assertiveness Basic Skills – Aggressiveness & Speed
  • Group Discussion Strategies – Workshop in establishing Business Strategies
  • Leadership – Delegation & Coaching
  • Business Entrepreneurship Development
  • 5S Housekeeping Management

Soft Skills

  • Positive Attitude
  • Values & Respect
  • Working in teams and being a team player
  • Corporate Work Ethics
  • Flexibility and responding to Changes & Challenges
  • Creativity – Expanding the Mind & Thinking out of the Box
  • Proactive – See Something Say Something
  • Embracing growth and continuous improvement
  • Time Management
  • Effective Report Writing
  • Self Motivation
  • The Winning Mentality

Language Programs

Burlington / Smart E-English Program (online interactive learning)

  • Levels ; Beginner, Intermediate, Advanced
  • Levels ; Industry customized

Language Cert

  • Language Cert ESOL (Spoken & Written)
  • Language Cert ESOL CEFR levels
  • Language Cert Young Learners ESOL

Get In Touch

Tower A, Unit 18-9, 18-10, Menara UOA Bangsar,
5, Jalan Bangsar Utama 1, Bangsar,
59000 Kuala Lumpur.
Tel: 03-2202 0427